1. Information Collection
Welcome to Opus Thirteen Entertainment Inc. We value your privacy and are committed to protecting your personal data. This privacy and cookie policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. When you interact with our social casino platform, we collect standard operational data. This includes IP addresses, browser types, and interaction metrics with our games such as Symphony Reels and Chandelier Roulette. We collect this data to ensure the platform functions correctly, to maintain the virtual economy of Crescendo Coins, and to provide you with the most seamless and aesthetically pleasing experience possible. We do not collect any real-world financial data, as we operate entirely on a free-to-play, no-real-money basis. All collected information is utilized strictly for improving the entertainment value of Opus Thirteen and managing your progression through the Symphony Ranks.
2. Use of Tracking Technologies
Our website utilizes cookies and similar tracking technologies to enhance your experience within the Celestial Opera House. Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use these technologies to remember your preferences, track your virtual balance of Crescendo Coins across sessions, and understand how you navigate the Grand Foyer and the various game lobbies. By analyzing this data, we can optimize load times, refine animations for the slot and roulette mechanics, and ensure our 18+ age gates function properly. Essential cookies are required for the site to operate, while analytics cookies help us understand aggregate player behavior without identifying individuals.
3. Data Storage and Security
Security is a paramount concern for Opus Thirteen. We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. Our servers are hosted in secure, tier-one facilities. Despite our rigorous safeguards, please be aware that no transmission of data over the internet can be guaranteed as 100% secure. We retain your technical data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
4. Third-Party Partners
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their marketing purposes. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may also use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. These third parties are bound by strict data processing agreements and are required to respect the security of your personal data and to treat it in accordance with the law.
5. Your Data Rights in Canada
Under Canadian data protection laws, specifically PIPEDA, you hold several rights regarding your personal information. You have the right to request access to the personal data we hold about you. You have the right to request correction of incomplete or inaccurate data. You have the right to request the deletion of your personal data when there is no good reason for us continuing to process it. Furthermore, you can withdraw consent at any time where we are relying on consent to process your personal data. To exercise any of these rights, please contact our concierge desk at [email protected]. We try to respond to all legitimate requests within one month. Occasionally it could take us longer if your request is particularly complex or you have made a number of requests.
6. Cookie Management Tool
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Specifically, your virtual balance of Crescendo Coins may not persist across visits if local storage and essential cookies are cleared. We recommend keeping essential cookies enabled to enjoy the full, uninterrupted performance of Opus Thirteen. For detailed instructions on how to manage cookies, please refer to the help section of your chosen web browser.